General information

AIRLINES & AIRPORT INFORMATION

Santorini‘s Airport is 17 kilometres away from Mystique. Please consult the Concierge for queries related to reservations, confirmations, air ticket changes and airport transfers.

BANK / CURRENCY EXCHANGE

Cash can be exchanged at the Front Office. The nearest bank is located in Fira. Two ATMs are located in Oia.

HAIRDRESSING

Hairdressers and beauty salon services are available on request.

BUSINESS SERVICES

Please contact the Concierge for queries regarding secretary and business services (facsimile/fax, photocopies, printing).

COMMUNICATION BETWEEN ROOMS

Should you wish to communicate with another suite or villa in the hotel, please dial 1 followed by the room number you would like to contact, e.g., for suite 01 please dial 101, for suite 12 please dial 112.

CREDIT CARDS

All major credit cards are accepted (Visa, Mastercard, Diners, American Express & Euro card). Unfortunately, personal checks are not accepted at Mystique.

ENTERTAINMENT

For information regarding entertainment and general activities, please consult the Concierge.

FLOWERS

To send surprise bouquets to loved ones, please consult the Concierge, minimum one day in advance.

KEY

Kindly leave your key with the Front Office when you depart. If you lose the key during your stay, kindly notify the Front Office immediately.

LAUNDRY SERVICES / IRONING

A laundry list and bag can be found in your wardrobe. Please place your laundry to be cleaned in the laundry bag provided in your wardrobe and leave on your bed.

Laundry and dry cleaning is available 24 hours. Express cleaning takes approximately 2 hours. Should you wish to have your clothes ironed, please contact the Concierge.

MEDICAL SERVICES

An external doctor is always at your disposal. The nearest pharmacy can be found in Oia or Fira. Please contact the Concierge to arrange an appointment.

PETS

Pets are not allowed in the hotel.

PORT INFORMATION

Santorini‘s Port is 20 kilometres away from Mystique. Please consult the Concierge for queries related to reservations, confirmations, ticket changes and transfers.

HOTEL RESERVATIONS

For hotel reservations, please contact the Concierge to connect you with the Reservations Department.

RESTAURANT RESERVATIONS

Please contact the Concierge for restaurant recommendations and table reservations.

SHIPPING SERVICES

For information, tickets or routes related to shipping services, please contact the Concierge.

ELIOS SPA

Revive, relax and rejuvenate in our Elios Spa (opening hours 10am- 7pm) and let our experienced therapists consult and treat you.

Elios Spa allows you to rediscover harmony, and inner peace amid the unfettered beauty of the Cyclades, a land gifted with natural resources such as plants and herbs that cure the soul and body.

TRANSPORTATION SERVICES

Please consult the Concierge for renting a car, arranging a private limousine or taxi services.

YACHT RENTAL

Please contact the Concierge for information regarding yacht rentals, cruises or sailing trips.